The warranty period commences on the date of delivery and covers all parts of the product against defects in materials, workmanship and manufacturing, provided that the instructions in the user manual are followed and that no maintenance, repairs or other interventions are carried out by parties other than the service centres authorised by Boğaziçi Makina.

The warranty period begins on the date of delivery and lasts for two years. If the product breaks down during the warranty period, the time taken for repairs will be added to the warranty period. The maximum repair time is 30 working days. This period begins on the date the fault with the product is reported to the service centre; in areas where no service centres are available, it begins on the date the fault is reported to the seller, dealer or manufacturer.

The fault can be rectified either at the product’s location or at an authorised service centre. The determination of the technical methods to be applied to rectify the fault and the identification of the part to be replaced are entirely the responsibility of Boğaziçi Makine.

You may contact the Ministry of Industry and Trade and the Directorate General for the Protection of Competition regarding any issues that may arise with the warranty certificate. This document must be presented in order for the machine to be covered under the warranty in the event of a fault. Please keep this in a safe place.

The motor and capacitor are excluded from the warranty in the event of a drop in mains current or high voltage.

Should the product fail within the warranty period due to defects in materials, workmanship or installation, it will be repaired free of charge, with no fees charged for labour, replacement parts or any other costs.

Notwithstanding the consumer’s right to have the goods repaired, provided that the goods remain within the warranty period specified from the date of delivery to the consumer, if the same fault recurs more than twice within one year, or if different faults recur more than four times, or if the total number of different faults exceeds six, the consumer is unable to continue using the product, the maximum time required for repair is exceeded, or a report issued by the company’s service department—or, where no such service exists, by the seller, dealer, importer or manufacturer in that order—determines that the fault cannot be repaired, the consumer may request a replacement of the product, a refund of the purchase price, or a price reduction commensurate with the defect.